Open to opportunities

Kolawole Olufade

@kolawoleolufade

Message

Administrative officer focused on operational excellence, customer relationships, and process-driven efficiency.

Nigeria

Message

What I'm looking for

I seek a role where I can improve operational workflows, lead customer-facing initiatives, mentor teams, and contribute to continuous improvement in a collaborative organisation.

I am an administrative professional with 5+ years of experience improving workflows, coordinating teams, and managing client relationships to drive operational efficiency and stakeholder satisfaction.

I have a track record of implementing SOPs, reducing costs, increasing office efficiency by 25%, and supporting HR, procurement, and event operations while mentoring interns into full-time roles.

Currently pursuing an MBA in Banking & Finance, I combine data-informed decision-making and strong communication skills to enhance service quality and deliver measurable results.

Experience

Work history, roles, and key accomplishments

Administrative Officer

HRM Consultants International Ltd

Jun 2020 - Dec 2025 (5 years 6 months)

Coordinated administrative operations and customer relations, implementing SOPs and digital workflows that improved office efficiency by 25% and supported leadership decision-making.

Administrative Operations Customer Relationship Management Process Improvement SOP Development Documentation Onboarding

Marketing Executive

Rasheef Communications

Aug 2018 - May 2019 (9 months)

Planned and executed data-driven marketing campaigns that increased revenue by 20%, conducted market research and maintained client relationships to drive repeat business.

Marketing Strategy Campaign Management Market Research Client Relationship Management Revenue Growth Competitive Analysis

Office Manager

Flytib Nigeria Ltd

Nov 2012 - Feb 2014 (1 year 3 months)

Oversaw daily office operations including procurement, finance support and staff supervision, implementing filing systems and cost-control measures that reduced operational costs.

Office Management Procurement Budgeting Staff Supervision & Compliance Cost Control