Ognjen Stojic
@ognjenstojic
I manage online communities and resolve customer requests across digital channels.
What I'm looking for
At Yettel, I respond to customer inquiries through digital channels, moderate social media conversations, and build relationships with the online user community. I previously handled customer support and complaints in the Business Content Center, coordinating with internal teams to resolve client requests efficiently.
Before Yettel, I led daily cinema operations at Cinestar Cinema, supervised cashiers, organized staff schedules, and maintained high-quality customer service. I bring experience across community management, operations, customer communication, and team leadership.
Experience
Work history, roles, and key accomplishments
Community Manager
Yettel Doo
Aug 2022 - Present (4 years 1 month)
Responding to customer inquiries and resolving their requests through digital channels. Monitoring and moderating comments and public brand mentions across social media.
Education
Degrees, certifications, and relevant coursework
Technical School 23. maj
Biotechnology Technician, Biotechnology
Graduated as a Biotechnology Technician from Technical School 23. maj in 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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