@ogbujiprecious
Customer Service Representative at Empower Her Remotely, handling customer inquiries and follow-ups.
NigeriaAt Empower Her Remotely, I handle customer inquiries and service requests through digital communication channels, responding to questions and following up on outstanding requests.
I maintain documentation for my assigned customer interactions and follow-ups, supporting organized case tracking. I also hold the Customer Support Agent Certification from Empower Her Remotely.
Work history, roles, and key accomplishments
Empower Her Remotely
Jan 2024 - Present (2 years 9 months)
Handled an average of 20–30 customer inquiries per week through digital communication channels, providing clear and timely responses. Assisted with 15–25 customer service requests weekly and conducted 10–20 customer follow-ups per week to ensure outstanding requests were properly addressed and closed.
Degrees, certifications, and relevant coursework
2019 - 2024
Pursued studies at the University of Abuja from April 2019 to December 2024.
Customer Support Agent Certification, Customer Support
Completed the Customer Support Agent Certification from Empower Her Remotely.
Software and tools used professionally
NigeriaYou can contact Ogbuji and 90k+ other talented remote workers on Himalayas.
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