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Ofure Obehighe

@ofureobehighe

Customer service agent at AIESEC who supported prospective customers with recommendations, CRM follow-ups, and application tracking.

Nigeria
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At AIESEC, I engaged with prospective customers to understand their needs and provide suitable recommendations. I used CRM tools to track leads, follow-ups, applications, and customer progress.

I built customer relationships through clear, timely communication and followed up with customers and prospects to provide updates and maintain engagement. I also reviewed documents to maintain accuracy.

At Revlink, I communicated with customers to understand their needs, recommend appropriate solutions, process complaints, and update account information. I maintained regular follow-up with prospective and existing customers.

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Software and tools used professionally

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