Open to opportunities

Ofiloe Nkadimeng

@ofiloenkadimeng

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Organised front office administrator skilled in QA support, claims administration, and inventory control.

South Africa

Message

What I'm looking for

I seek an administrative role where I can apply QA support, inventory management and client-service skills, with opportunities for growth and process improvement.

I am an organised front office administrator with hands-on experience in quality assurance support, claims administration, and procurement. I manage incoming calls, maintain digital and physical filing systems, and support basic accounting and stock control functions.

At Microbel Laboratories I contributed to internal and external audit preparation, organoleptic testing, SOP preparation, and QMS maintenance while overseeing PPE inventory and preparing product stock for distribution. Previously I worked in claims administration, providing system feedback to IT, data capturing, and client support.

I bring strong attention to detail, time management, and customer service skills, with practical experience using Microsoft 365, SharePoint, Synaxon and inflow. I hold conversational ability in French, Sepedi and Tswana, a Code 8 driver’s licence, and relevant POPI and HR administrative training.

Experience

Work history, roles, and key accomplishments

Current

Front Office Administrator

Current

Microbel Laboratories

Oct 2024 - Present (1 year 2 months)

Manage incoming calls and document filing, support basic accounting and procurement, oversee PPE inventory and prepare product stock for distribution while supporting QA activities and QMS improvements.

Document Management Inventory Control Procurement Quality Assurance Microsoft Office SharePoint

Claims Administrator

Workers Compensation Assistance

Feb 2023 - Sep 2024 (1 year 7 months)

Maintained and updated claims records, handled multi-line phone and client enquiries, and provided IT team feedback on internal system changes to support accurate claims processing.

Claims Processing Data Entry Multi Line Phone Systems Client Communication Database Management Attention To Detail

Au Pair

Lukhele Family

Oct 2022 - Dec 2022 (2 months)

Provided childcare including school transport, supported homework and ran household errands to assist family routines and child development.

Childcare School Transport Homework Assistance Time Management Errands Communication Reliability

Examination Assistant

Tshwane South TVET College

Jul 2019 - Sep 2020 (1 year 2 months)

Verified marked scripts and mark sheets for consistency and organised scripts for archiving, ensuring accurate exam record reconciliation.

Script Verification Quality Control document preparation Attention To Detail

Examination Assistant

Department of Basic Education

Nov 2019 - Jan 2020 (2 months)

Organised and archived examination scripts from TVET colleges during a contract period, ensuring accurate recordkeeping and secure archiving.

Exam Administration Records Management Attention To Detail Time Management

Education

Degrees, certifications, and relevant coursework

University of Johannesburg

Diploma in Road Transport Management, Road Transport Management

2021 - 2022

Activities and societies: Modules included Management in Road Transport, Financial Reporting and Cost Control, Passenger Transport Management, Marketing Management, Operations Management (with distinctions)

Pursued a Diploma in Road Transport Management covering management, financial reporting, passenger transport and operations; program incomplete.

Boston City Campus

Diploma in Financial Accounting, Financial Accounting

2020 - 2020

Activities and societies: Modules included Financial Accounting, Accounting Principles, Business Mathematics, Commercial Law, Business Management, Academic Literacy, Computer Literacy

Enrolled in a one-year Diploma in Financial Accounting covering accounting principles, business mathematics, commercial law and related subjects; program incomplete.