Ofentse Seema
@ofentseseema
I build organized executive operations through calendars, CRM systems, and documented workflows.
What I'm looking for
I build and document operational systems that help busy founders and executives stay organized. My work spans calendar and inbox management, project coordination, CRM support, and data-driven reporting.
Through hands-on projects, I’ve managed multi-time-zone executive calendars, resolved scheduling conflicts, maintained prioritization rules, and coordinated project launch timelines in Asana. I’ve also managed contacts and deals in HubSpot, using AI-assisted tools to log activity and draft client follow-ups.
I create clear, centralized process documentation in Notion to reduce ambiguity around recurring work. I’m comfortable working across Notion, Asana, HubSpot, Google Workspace, Calendly, Microsoft Office, Slack, Canva, and Claude.
Previously, I supported clients across retail, healthcare, insurance, energy, and financial services as a Customer Service Agent at SA Commercial. I also managed records, official documentation, and correspondence as Secretary for the UCT Humanities Student Council.
Experience
Work history, roles, and key accomplishments
Customer Service Agent
SA Commercial
Mar 2023 - Dec 2025 (2 years 9 months)
Supported clients across retail, healthcare, insurance, energy, and financial services sectors, resolving inquiries and maintaining professional, timely communication.
Education
Degrees, certifications, and relevant coursework
Alison
Diploma, Project Management
Completed a Diploma in Project Management.
University of Cape Town
Bachelor of Social Science, Social Science
2022 - 2025
Pursued a Bachelor of Social Science with majors in African Studies, Anthropology, and Political Science.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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