Open to opportunities

Obiajulu Chime

@obiajuluchime

Data Quality & CRM Specialist delivering accurate, audit-ready customer records across Salesforce, HubSpot, and spreadsheets.

United States

Message

What I'm looking for

I’m looking for a role where I can own CRM data accuracy—perform record verification, cleanup, deduplication, and quality control—while supporting smooth operations with confidentiality, strong documentation, and consistent, audit-ready processes.

I’m a detail-oriented Data Quality and CRM Specialist with 5+ years of experience maintaining, verifying, and improving business records across CRM systems, spreadsheets, and web-based platforms.

I focus on data accuracy and process consistency—verifying records against source documents, resolving discrepancies, performing data cleanup and deduplication, and running quality control reviews to keep records reliable and audit-ready.

I also support remote teams with CRM administration, documentation management, and structured data workflows, while handling sensitive information with strict confidentiality. Previously, as a Student Assistant in Housing Services, I managed and verified 2,000+ student housing accounts and resolved discrepancies in compliance with FERPA standards.

Experience

Work history, roles, and key accomplishments

Current

Data Quality & CRM Specialist

Current

Independent

Jan 2024 - Present (2 years 7 months)

Entered, verified, and maintained business records across CRM systems and spreadsheets by checking source documents and correcting discrepancies. Performed data cleanup, deduplication, and quality control reviews while keeping audit-ready records and handling sensitive information confidentially.

Data Quality Assurance CRM Administration Excel Google Sheets Salesforce HubSpot Airtable Deduplication

Administrative Data Contractor

Self-Employed

Jan 2019 - Dec 2023 (4 years 11 months)

Provided remote administrative and data entry support by maintaining accurate records across spreadsheets, databases, and web-based systems. Conducted research and cross-referenced information to improve data reliability while managing multiple projects and meeting deadlines.

CRM Administration Data Entry Excel Google Sheets Salesforce HubSpot Airtable

Student Housing Assistant

California State University, Northridge

May 2014 - Dec 2018 (4 years 7 months)

Managed and verified records for 2,000+ student housing accounts using structured review processes to identify and resolve discrepancies. Handled sensitive student and financial information in compliance with FERPA requirements.

Data Quality Control Spreadsheet Management Excel Google Sheets Document Management