Jonee User

Owned end-to-end data entry, validation, and quality control for new product/item data in the corporate MDM system, processing 200+ new SKUs monthly with 100% accuracy. Coordinated with internal stakeholders and IT to resolve data issues and maintain data quality.

Managed high-volume data entry and validation for 10,000+ product records in a PIM system for a national building materials distributor. Communicated with vendors to resolve data gaps and built Excel workbooks to track data quality.

Maintained and validated high-volume customer records across CRM systems for a base exceeding 50,000 active accounts. Generated weekly Excel-based operational reports on data quality metrics and authored standardized data entry SOPs.

Processed and verified high-volume transactional and account data into client financial records, maintaining a zero-error rate on all critical entries. Executed bulk database updates and resolved complex billing variances through systematic data auditing.

Governed and refreshed customer account data within a centralized CRM database, keeping records current and free of duplicates for 3,000+ organizational stakeholders. Designed and executed QA/QC validation procedures and produced regular data summary reports for leadership.

Sustained a verified data entry rate of 13,000 KPH across high-volume financial and academic record processing. Operated Oracle PeopleSoft and Salesforce to update, transfer, and audit multi-departmental institutional records, ensuring data integrity and FERPA compliance.

Bachelor of Science in Business Administration with a specialization in Applied Economics.