LOICE MASAIRA

Managed end-to-end healthcare billing by submitting daily claims using NH263 and email, and preparing accurate monthly invoices and billing reports. Reconciled payment discrepancies and resolved billing queries from health funders and corporate clients to ensure compliance with billing requirements.

Submitted daily healthcare claims through NH263 and email, ensuring billing accuracy, completeness, and regulatory compliance. Prepared monthly invoices and billing reports, managed allocated accounts in credit control, followed up on outstanding balances, and resolved health funder billing queries.

Prepared and implemented service level agreements to align billing processes with patient and health funder requirements. Reconciled claims in NH263 reports, performed credit assessments, and managed daily banking activities while following up on outstanding payments.

Led the claims department and managed a team of ten to process, verify, and resolve health-funder claims efficiently and accurately. Supervised a credit control team of six and used consolidated group age analysis and KPI performance evaluations to optimize cash flow and minimize bad debt.

Managed and controlled the Group Cimas account by ensuring accurate recording of transactions, timely payment processing, and monthly account reconciliation. Handled debt collection for rejected or shortfall claims, dispatched statements, and partnered with the health funder to resolve claims and account disputes.

Developed customized investment strategies for clients based on financial goals, risk tolerance, and market conditions, and advised on fixed income products. Prepared investment policy proposals, maintained research databases, monitored market risks and portfolio performance, and built client relationships through regular updates.

Developed customized investment strategies and prepared investment policy proposals for corporate clients based on financial goals, risk tolerance, and market conditions. Maintained a research database, monitored market risks and portfolio performance, and supported the development of new investment products.

Conducted monthly market research and canvassed for new tariff prices while staying informed about industry standards and pricing structures. Supported pricing and trading decision-making through ongoing research activities.

Managed allocated accounts by monitoring payment statuses, following up on outstanding balances, and ensuring adherence to credit policies. Generated monthly statements and invoices, supported reception and claim registration activities, and addressed billing queries from clients and stakeholders.

Earned a Diploma in Treasury Management & Trade Finance covering financial markets and international trade.

Earned a Diploma in Treasury Management and Trade Finance covering Financial Markets and International Trade.

Completed a Dealing Certificate focused on Financial Markets through ACI Financial Markets.