I seek a hands-on role focused on fraud prevention and incident response, with opportunities for cross-team collaboration, mentoring, and continued technical growth.
Ratul Santosh
@ratulsantosh
Cybersecurity professional focused on fraud prevention and incident response.
What I'm looking for
I am a cybersecurity professional with hands-on experience detecting and preventing payment fraud, developing internal controls, and mentoring new hires. I have a background supporting global customers, analyzing behavioral data to identify anomalies, and collaborating with IT to create business continuity and incident response playbooks.
I have executed quality assurance on agent work, filed interception requests to stop fraudulent orders, and helped cancel ~25,000 fraudulent orders annually, preventing roughly $343,000 in losses. I also built an Active Directory lab environment and gained practical experience with Windows, Ubuntu, CentOS, Kali Linux, OPNSense, and virtualized network configurations.
Experience
Work history, roles, and key accomplishments
Analyzed user data and behavioral changes to detect and prevent fraud, cancelled ~25,000 fraudulent orders annually saving ~$343,000 per year, and reviewed 7,000 orders from peers to improve processes.
Supported bank users worldwide on secure login and payment issues, gaining understanding of clearing and chargebacks from a client and payment-provider perspective.
Education
Degrees, certifications, and relevant coursework
Cambrian College
Graduate Certificate, Cybersecurity
2025 - 2028
Grade: 3.84
Activities and societies: Placed second in Cybersecurity competition, October 2025.
Completed a Graduate Certificate program in Cybersecurity at Cambrian College.
Madras Christian College
Bachelor’s Degree, Business Administration
2016 - 2019
Completed a Bachelor’s Degree in Business Administration at Madras Christian College from 2016 to 2019.
Availability
Location
Authorized to work in
Salary expectations
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