Novyee User

I'm a healthcare operations professional with 8+ years across pharmacy operations, federal benefits eligibility, insurance verification, prior authorization, and HIPAA-compliant data handling. At Capsule Pharmacy, I process and verify 100+ prescription and insurance records daily while resolving eligibility and prescription discrepancies.

At the Social Security Administration, I analyzed complex federal datasets to determine eligibility and calculate benefits for high-volume caseloads, correcting discrepancies and clearly communicating determinations to stakeholders.

My clinical and billing experience at Johns Hopkins Hospital and CVS Pharmacy includes medication verification, Omnicell inventory tracking, sterile compounding, insurance claims, patient billing support, and staff training. I'm a nationally certified pharmacy technician with active multi-state licenses.