Vanessa Allen

Review and validate medical, financial, and eligibility documentation to support benefit determinations and maintain audit-ready records; improved workflow accuracy by identifying process gaps and driving efficiency in case management.

Review and validate medical, financial, and eligibility documentation to support benefit determinations and maintain audit-ready electronic records; drove process improvements to increase efficiency while meeting regulatory deadlines.

Review and validate medical, financial, and eligibility documentation to support benefit determinations and maintain audit-ready records; manage end-to-end case workflows and drive process improvements to meet productivity and regulatory deadlines.

Supported Medicare and Medicaid operations by reviewing coverage, eligibility, and documentation to ensure accurate benefits processing and regulatory compliance.

Supported Medicare and Medicaid operations by reviewing coverage, eligibility, and documentation and resolving discrepancies affecting claims and enrollment while maintaining regulatory privacy compliance.

Supported Medicare and Medicaid operations by reviewing coverage, eligibility, and documentation and resolving discrepancies to ensure accurate claims and enrollment workflows while maintaining regulatory compliance.

Processed high-volume healthcare records and transactions with strict accuracy and confidentiality standards to support pharmacy benefit operations.

Processed high-volume healthcare records and transactions with strict accuracy and confidentiality, maintained provider and patient data, and collaborated with teams to resolve documentation and data issues.

Processed high-volume healthcare records and transactions with strict accuracy and confidentiality, maintaining provider and patient data and collaborating with teams to resolve documentation issues.

Completed a Master of Arts in Homeland Security, focusing on security policy and emergency management.

Earned a Bachelor of Arts in International Studies with coursework in global politics and cross-cultural relations.