Novya Laetitia

Managed end-to-end documentation for government tenders, ensuring 100% compliance and submission accuracy. Organized structured documentation systems, improving retrieval efficiency by ~30% and coordinating internal teams to meet deadlines.

Applied Virtual Assistant and remote collaboration practices through a structured Growth Lab internship, completing real-world assignments within a team-based workflow. Supported email marketing deliverables and kept tasks, deadlines, and revisions on track in a remote setting.

Managed administrative and logistics coordination for large-scale national events, supporting meal distribution for 1,000+ athletes across multiple venues. Coordinated cross-functional teams under tight deadlines and served as liaison between vendors, operations, and stakeholders.

Managed a complex executive calendar with 30–50 internal and external meetings per month. Prepared reports, presentations, and P&L summaries for leadership decision-making and handled confidential information with high discretion.

Supervised and controlled daily food and equipment distribution from the Athlete Village store to multiple venues across Jakarta and surrounding areas. Assisted the Operations Manager with on-site coordination and managed staff overtime administration.

Managed client documentation and reporting with a high level of accuracy and compliance. Coordinated client communication and service processes to keep account-management workflows efficient.

Resolved client cross-border payment inquiries by coordinating timely investigation and follow-up across stakeholders. Acted as liaison between clients, correspondent banks, and internal teams to investigate and resolve payment discrepancies.

Managed the CEO's calendar, communications, meetings, travel, and daily operations. Coordinated client events and executive travel, including domestic and international arrangements, and prepared travel-expense reports.

Managed complex schedules, meetings, correspondence, documentation, and administrative processes for the CFO and Board. Prepared documents and coordinated internal stakeholders across scheduling needs while handling sensitive information with discretion.

Organized official and social luncheons and dinner receptions for senior government officials and diplomatic stakeholders. Coordinated protocol requirements and stakeholder arrangements, and managed ambassadorial scheduling, travel, and visa documentation.

Managed executive schedules, meetings, correspondence, and internal communications. Coordinated reporting across multiple department managers to keep daily administrative operations running.

Completed five semesters of management studies.

Completed a Virtual Assistant course.

Completed effective communication training.

Completed professional training.

Completed a professional course in international trade finance.

Completed a professional course in cash management.