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Indah Hapsari

@indahhapsari

I provide discreet executive support, manage complex operations, and coordinate international business activities across multi-entity organisations.

Indonesia

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What I'm looking for

I'm looking for an executive support or corporate secretary role where I can manage complex operations, confidential matters, stakeholder coordination, and cross-functional administrative processes.

At PT Vitalonga Tetap Abadi, I provide sole executive support to the Principal across four business entities spanning medical devices, furniture export, property investment, and advisory services.

I manage executive calendars, confidential correspondence, formal documentation, international stakeholder coordination, payroll, financial reporting, and a centralized database of approximately 40 property units. I’ve also developed more than 25 organisation-wide SOPs and built Excel-based ERP and financial reporting templates from scratch.

Previously, I supported general managers and hotel leadership while coordinating export operations, trade fairs, corporate events, HR administration, and guest-facing operations. I work comfortably across fast-paced, cross-cultural environments and multiple time zones.

Experience

Work history, roles, and key accomplishments

Current

Personal Assistant & Corporate Secretary

Current

PT Vitalonga Tetap Abadi

Aug 2025 - Present (1 year 1 month)

Provides comprehensive executive support to the Principal across four business entities, managing diaries, confidential correspondence, legal documents, payroll, and property databases. Developed 25+ SOPs and built Excel-based ERP and financial reporting templates.

Executive Support Calendar Management Confidential Correspondence Legal Document Drafting Payroll SOP Development Excel Property Management Cross Cultural Communication

Secretary & Export Operations

PT Riyana Cipta Pangan

Jul 2024 - May 2025 (10 months)

Provided executive support to the General Manager and managed end-to-end export operations to international markets, including buyer communications, contract negotiations, and coordination with shipping lines and customs. Prepared complete export documentation via INSW system.

Export Operations Documentation Contract Negotiation Logistics Coordination INSW International Trade Meeting Minutes

Secretary & General Administration Officer

Magnum Resort & Hotel Purwokerto

Jan 2022 - May 2024 (2 years 4 months)

Served as secretary to hotel management, handling scheduling, meeting minutes, and formal documentation. Managed employee records, HR administration, and implemented a digital archiving system.

Administrative Support HR Administration Digital Archiving Meeting Minutes Scheduling

Assistant to Sales & Marketing Manager

Atrium Resort & Hotel Purwokerto

Jan 2019 - Jan 2022 (3 years)

Provided direct support to the Sales & Marketing Manager, including diary management, sales call scheduling, and performance reporting. Planned and executed corporate events and optimized hotel OTA performance on Traveloka, Agoda, and Booking.com.

Sales Support Event Planning OTA Management Traveloka Platform Agoda Booking.Com performance reporting