At LGM Financial Services, I lead end-to-end product lifecycle management for a proprietary point-of-sale system, delivering 200+ releases with 98% on-time delivery while managing a $15M+ product portfolio.
I translate market research, pricing strategy, regulatory requirements, and stakeholder needs into roadmaps for digital finance products. My work has increased platform adoption by 120%, reduced dealer churn by 18%, and supported a unified real-time claims workflow that generated $15.3M in revenue.
Across BC Hydro, Guusto, UBC, and BRAC Bank, I've improved procurement, onboarding, communications, and customer experiences through cross-functional delivery, data analysis, and practical process design.

