NOVA FELIX
@novafelix
I build high-performing operations teams through data-driven training.
IndiaWhat I'm looking for
At Hexaware Technologies, I deliver end-to-end operational training that has achieved 100% certification success and 98% overall throughput. I use RCA, TNA, floor support, and stakeholder communication to improve productivity, quality, and SLA adherence.
I also build Advanced Excel KPI dashboards for data-driven decisions and bring backend development experience from Thinkinfinity, where I developed Python and SQL APIs, data pipelines, and CRUD systems.
Experience
Work history, roles, and key accomplishments
Senior Executive Trainer
Hexaware Technologies Private Limited
Jun 2024 - Present (2 years 3 months)
Delivered end-to-end operational training programs, achieving a 100% certification rate and 98% throughput. Conducted RCA and TNA to identify performance bottlenecks and implemented targeted interventions.
Education
Degrees, certifications, and relevant coursework
P.S.N.A. College of Engineering and Technology
Bachelor of Engineering, Computer Science and Engineering
Grade: 7.8/10
Bachelor of Engineering in Computer Science and Engineering, graduated in 2022 with a CGPA of 7.8/10.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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