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Nour Khatib

@nourkhatib

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Motivated nutritionist with excellent communication skills.

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What I'm looking for

I am looking for a role that allows me to utilize my skills in nutrition and customer service while contributing to a positive team environment.

I am a motivated Nutritionist with a strong background in customer service and a passion for helping clients achieve their health goals. My educational journey includes an MBA in Business and a Bachelor's degree in Nutrition, both from the Lebanese International University. This unique combination of skills allows me to approach nutrition from both a scientific and a business perspective, ensuring that I can effectively communicate and implement health strategies.

Throughout my career, I have gained valuable experience in various roles, including as a Customer Service Advisor at DHL Express in Qatar, where I resolved customer issues and provided updates on shipments. Additionally, my role as a Food Safety and Hygiene Officer at Shams Restaurant in Lebanon involved implementing and overseeing food safety protocols, ensuring compliance with hygiene standards. I also have experience as an Early Childhood Education Teacher with Save the Children, where I fostered a safe and engaging learning environment for children.

Experience

Work history, roles, and key accomplishments

Customer Service Advisor

DHL Express

Jan 2023 - Jan 2024 (1 year)

Resolved customer issues and provided updates on shipments. Greeted customers, answered inquiries about pricing and discounts, and informed them of potential cost savings. Managed service center scheduling and workflow, ensuring timely communication regarding service changes.

Customer Service Communication Scheduling Workflows

Food Safety and Hygiene Officer

Shams Restaurant

Sep 2020 - Jun 2023 (2 years 9 months)

Implemented food safety systems and conducted hygiene checks to ensure compliance among food handlers. Oversaw cleanliness in food preparation areas and enforced sanitation procedures, ensuring safe food handling practices.

Early Childhood Education Teacher

Save the Children

Oct 2018 - Dec 2020 (2 years 2 months)

Taught early childhood education using stories, music, and play. Ensured a safe learning environment, organized resources for lessons, and assessed student progress while maintaining communication with parents.

Assessments Communication