Nosipho Ntombela
@nosiphontombela
Dedicated communication specialist with strong customer service skills.
South AfricaWhat I'm looking for
I am Nosipho Ashley Ntombela, a communication specialist with extensive experience in customer service and credit vetting. Over the years, I have honed my skills in various roles, including my recent position at IntelliBPO, where I have been able to leverage my communication abilities to enhance customer interactions and drive satisfaction.
My career began in sales, where I developed a strong foundation in customer relations at Okeefe & Swartz. I then transitioned to EDCON, where I focused on credit vetting and customer service, further refining my skills in problem-solving and teamwork. My diverse experiences across multiple companies have equipped me with the ability to work well under pressure and meet strict deadlines, making me a valuable asset to any team.
Experience
Work history, roles, and key accomplishments
Communication Specialist
IntelliBPO
Apr 2024 - Present (1 year 3 months)
Focused on communication strategies and customer engagement, enhancing client relationships and service delivery.
Credit Vetting Specialist
Constellation Financial Services
Mar 2024 - Apr 2024 (1 month)
Specialized in credit vetting processes, ensuring compliance and accuracy in application assessments.
Credit Vetting and Customer Service
iBridge Solution
Jul 2023 - Sep 2023 (2 months)
Worked in credit vetting and customer service, focusing on processing applications and assisting clients with their inquiries.
Credit Vetting and Customer Service
Clientele Insurance
Oct 2022 - Nov 2022 (1 month)
Engaged in credit vetting and customer service roles, ensuring accurate processing of applications and maintaining high customer satisfaction.
Customer Service Representative
1nSureSA
Jun 2021 - Jul 2021 (1 month)
Provided customer service support, addressing client inquiries and ensuring satisfaction. Developed strong problem-solving skills and the ability to work in a fast-paced environment.
Credit Vetting and Customer Service
EDCON
Jan 2019 - May 2019 (4 months)
Handled credit vetting processes and provided customer service support. Gained experience in managing customer inquiries and resolving issues effectively.
Sales Agent
Okeefe & Swartz
Apr 2016 - Oct 2018 (2 years 6 months)
Worked as a Sales Agent, responsible for promoting and selling products to customers. Developed strong communication skills and the ability to work under pressure.
Education
Degrees, certifications, and relevant coursework
P.J Simelani Secondary School
Grade 12, General Education
2006 - 2014
Completed high school education with a focus on physical sciences, Maths Literacy, Business studies, Travel & Tourism, English, and IsiZulu.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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