nosheen adeelNA
Open to opportunities

nosheen adeel

@nosheenadeel

Dedicated customer service representative with over 10 years of experience.

Canada
Message

What I'm looking for

I am looking for a role in a supportive environment that values teamwork and offers opportunities for growth.

I am a passionate customer service representative with over a decade of experience in various retail environments. My journey began with a diploma in Business from Albeda College in The Netherlands, which laid the foundation for my strong work ethic and commitment to providing exceptional service. I thrive in fast-paced settings and enjoy helping customers find solutions that meet their needs.

Throughout my career, I have worked with reputable companies such as Sephora Canada, Walmart, and Tim Hortons, where I honed my skills in cash handling, product recommendations, and team collaboration. I pride myself on being responsible, efficient, and a positive team member, always striving to create a fun and engaging atmosphere for both customers and colleagues.

Currently, I am seeking a permanent position that allows me to leverage my extensive customer service experience while working in a supportive and dynamic environment. I am particularly interested in roles that offer the flexibility of working from home, as I believe this enhances productivity and work-life balance.

Experience

Work history, roles, and key accomplishments

SC
Current

Beauty Advisor

Sephora Canada

Jan 2023 - Present (2 years 6 months)

Provided exceptional customer service, managing returns efficiently and adhering to company policies. Recommended beauty products tailored to individual client needs, enhancing customer satisfaction.

WC

Cashier

Walmart Canada

Jan 2020 - Dec 2021 (1 year 11 months)

Managed cash transactions accurately and efficiently, ensuring customer satisfaction. Assisted with grocery packing and promoted Walmart MasterCard to customers.

TH

Team Member

Tim Hortons

Jan 2014 - Dec 2019 (5 years 11 months)

Provided excellent customer service as a team member, efficiently handling orders and managing rush hours. Maintained a positive team environment and ensured cleanliness.

DP

Customer Service, Cashier

Dollar Bazaar Plus

Jan 2012 - Dec 2013 (1 year 11 months)

Handled daily cash transactions and scanned items quickly and efficiently. Assisted customers with their needs, stocked shelves, and maintained a clean and safe environment.

Education

Degrees, certifications, and relevant coursework

AC

Albeda College

Diploma, Business Insurance

Completed a comprehensive program in Business Insurance. Gained expertise in various aspects of business operations and insurance principles.

Tech stack

Software and tools used professionally

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