norm ady

I’m a versatile, dependable, and highly adaptable professional with over a decade of proven experience across hospitality management, financial services, and food preparation. I bring a track record of managing daily cash flow, driving team productivity, maintaining strict regulatory compliance, and delivering exceptional customer experiences. I’m a trusted leader who thrives in fast-paced environments.

As an Assistant Manager (Full-Time) at Burger King, I managed end-of-day operations including drawer balancing, bank verification, accurate ledger documentation, and nightly performance emails created in Excel and Word. I led shift execution with a strong focus on corporate procedures, speed of service targets, guest relations, and team safety compliance. I also owned daily inventory tracking across coolers, freezers, and dry stock using FIFO, and performed mandatory food safety temperature checks while enforcing regional health department codes.

In my current Bank Teller role, I process high-volume deposits, withdrawals, and loan payments with accurate documentation, including maintaining a perfectly balanced cash drawer with zero discrepancies over 6 months. I mitigate risk by identifying fraudulent activity and escalating suspicious transactions according to federal regulations, and I recommend relevant products and services based on customer needs—while securely managing confidential information under privacy guidelines.