Open to opportunities

Nordin Chemlal

@nordinchemlal

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Digital marketing specialist with a focus on customer relations.

Morocco

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What I'm looking for

I am looking for a dynamic company that values innovation and offers opportunities for professional growth in digital marketing.

As a dedicated digital marketing specialist, I have honed my skills in developing effective marketing strategies that enhance user engagement and brand visibility. My educational background in Management and Business Administration from ENSI de Tanger has equipped me with a solid foundation in economics, marketing, and finance, which I leverage in my professional endeavors.

In my recent role as a Digital Marketing Manager at Belocum, I successfully crafted and implemented a digital marketing strategy that significantly increased the application's visibility among target users. My experience extends to creating compelling marketing content and collaborating with development teams to enhance user experience. I am also certified as a Salesforce Administrator and Digital Marketer, which underscores my commitment to continuous learning and professional growth.

Experience

Work history, roles, and key accomplishments

Digital Marketing and Customer Support Manager

Belocum

Oct 2021 - Apr 2022 (6 months)

Developed a digital marketing strategy to increase the visibility and usage of the application by target users. Created marketing content including emails, newsletters, and social media posts.

Digital Marketing Content Creation Social Media Marketing Strategic Planning

Commercial Representative & Customer Relations Advisor

VEXILLUS Call Center

Sep 2019 - Aug 2021 (1 year 11 months)

Managed inbound and outbound calls to promote company products and services. Established strong customer relationships, demonstrating effective communication and negotiation skills.

Customer Relationship Management (CRM)Sales Communication Negotiation Call Center Operations

Commercial Agent and After-Sales Support

Yellow House Immo

Sep 2017 - Nov 2018 (1 year 2 months)

Advised on various aspects including pricing, administrative procedures, and legal matters. Organized apartment visits and managed property listings.

Sales Customer Service Real Estate Administrative Support Property Management

Education

Degrees, certifications, and relevant coursework

ENSI de Tanger

License en Management et administration des affaires, Management et administration des affaires

Completed a program covering Economics, Marketing, Management, Finance, and International Trade. Acquired in-depth knowledge of internal company organization and inter-departmental intersections.