noor Nour naji

I am a dedicated IT Technical Associate and Trainer with over 8 years of experience in portal systems, training delivery, and technical support. My journey has been enriched by a strong background in NGO and education environments, where I have successfully combined my technical expertise with skills in psychological counseling and behavior support. This unique blend allows me to deliver user-centered digital solutions that truly meet the needs of my clients.

At Kunskapsskolan in Stockholm, I designed and implemented portals that increased user engagement by 30%. My role involved integrating APIs and third-party applications to enhance functionality, as well as collaborating with UI/UX teams to improve interface design. I take pride in maintaining a 99.9% system uptime and have developed comprehensive technical documentation while conducting user training sessions. My previous experience at EMKAN Education and Jordan Data System further solidified my skills in technical support and training delivery, ensuring high customer satisfaction and effective user engagement.

As a part-time instructor, I taught programming languages and delivered Arabic lessons to non-native speakers, customizing lesson plans to cater to individual learning objectives. I am passionate about empowering learners and helping them build confidence in their skills. I am now looking to leverage my extensive experience and skills in a new role that allows me to continue making a positive impact in the IT and education sectors.