At OptumGlobal Solutions, I lead technical product strategy for Aikyam, an enterprise identity platform for healthcare applications and B2B and B2C users. I spearheaded FIDO2-compliant passkeys and authored specifications for automated client secret rotation.
At EPAM Systems, I led MyGovPortal’s migration from Drupal to ServiceNow and directed identity migration from Ping to Entrust Cloud. I also used generative AI tools to draft user stories and acceptance criteria, reducing documentation time by 40%.
For IdentityIQ at EPAM Systems, I owned modernization and UI/UX improvements, and defined requirements for a generative AI entitlement-description feature. I also delivered accessibility enhancements up to WCAG Level AA.
Earlier, as a Product Owner at Rackspace Technologies and TSYS Card Tech LLP, I worked on open banking APIs and a cardholder service application. My experience also includes telecom products at Sopra Steria India Ltd and Tech Mahindra Ltd.
