R SD
@rsd
I build enterprise digital products that improve compliance, healthcare operations, and customer outcomes at scale.
IndiaWhat I'm looking for
I founded and scaled ATOM Business Services into a multi-domain product and consulting venture serving BFSI and healthcare clients across the US, UK, Australia, and India. I set product vision, roadmaps, pricing, and delivery practices while building content-led and app-based products with a repeat-client rate of about 60%.
At TransUnion, I owned the backlog and roadmap for Canadian Credit Reporting, helping scale mission-critical delivery for 200M+ users. I accelerated delivery velocity by about 15%, delivered revenue-driving features, and partnered with banks, legal, compliance, architects, and LPM leaders to embed governance into releases.
My work spans identity governance and healthcare automation: at BB&T, I centralized IAM for 100+ applications and reduced access violations by 80–90%; at DATASYS, I delivered a chronic-care platform supporting 16,000+ clinicians and about 690,000 Medicare patients. I bring product strategy, SAFe delivery, risk governance, and hands-on mentoring to measurable business outcomes.
Experience
Work history, roles, and key accomplishments
Director of Product Management
ATOM Business Services
Jan 2019 - Present (7 years 9 months)
Founded and scaled a multi-domain product and consulting venture in BFSI and healthcare, delivering solutions to clients across US, UK, AUS, and India. Built a lean delivery pod, launched content-led and app-based products, and established an internship-to-delivery pipeline.
Owned and directed the product backlog and roadmap for Canadian Credit Reporting, accelerating delivery velocity by ~15% within one quarter. Scaled product delivery for 200M+ users and executed 12+ epics, 80+ features, and 240 user stories.
Centralized identity and access management for 100+ applications on Oracle IAM, establishing a unified control framework. Drove measurable security gains by cutting access violations 80-90%, reducing fraud incidents 60%, and lowering security breaches 70%.
Senior Business Analyst
DATASYS Consulting
Aug 2015 - Jan 2016 (5 months)
Delivered the Chronic Care Management Time Tracking (CCMTT) platform supporting 16,000+ clinicians and ~690,000 Medicare patients. Reduced administrative effort by ~70% and accelerated billing cycles by 4-7 days, improving claim precision by ~70%.
Led and developed a 12-member team of BAs, QAs, and interns while instituting KRIs, RCA-driven governance, and a structured audit remediation process. Automated user provisioning with IROBO across 1,500+ applications, delivering ~70% efficiency gains and ~80% fewer provisioning errors.
Senior BA
Citi Private Bank
Jan 2013 - Jun 2014 (1 year 5 months)
Worked as a Senior Business Analyst on the I-Ticket project, contributing to business analysis and requirements definition.
Worked as a Senior Business Analyst on the CAAST (CMBS) project, contributing to business analysis and requirements definition.
Worked as an IT Business Analyst on the TennCare (VIP) project, contributing to business analysis and requirements definition.
Education
Degrees, certifications, and relevant coursework
RMIT University
Master of Business in IT, Information Technology
Master of Business in IT from RMIT University, Australia, completed in 2006.
Madras University
Bachelor of Technology, Information Technology
Bachelor of Technology in Information Technology from Madras University, India, completed in 2004.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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