Open to opportunities

V NARENDRAKUMAR

@vnarendrakumar

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Technical Product Manager with 9+ years of experience in SaaS.

India

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What I'm looking for

I am looking for a role that fosters innovation, collaboration, and growth opportunities.

I am a Technical Product Manager with over 9 years of experience in delivering high-impact, scalable products across various sectors including SaaS, AI, Fintech, and Insurance. My journey has been marked by the successful launch and growth of platforms that serve millions, such as a digital retirement and investment platform utilized by over 5 million individuals. I have a proven track record of enhancing product performance, as evidenced by my work on an AI-powered omnichannel Sales Engagement platform that improved lead conversion rates by 20% and reduced sales cycles by 25%.

Throughout my career, I have led the redesign of critical enterprise workflows, such as Billing & Payments and Claims processing, achieving turnaround time reductions of up to 90%. My expertise in API-first architectures and enterprise Identity and Access Management (IAM) has enabled me to build secure and extensible systems that drive user adoption and operational scale. I thrive on challenges and am passionate about leveraging technology to create innovative solutions that enhance user experiences and operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Technical Product Manager

Current

Builder.ai

Feb 2024 - Present (1 year 3 months)

Launched and scaled an AI-powered omnichannel Sales Engagement platform, achieving 95% adoption and boosting conversion rates by 20%. Redesigned the Order to Cash process, reducing time to billing from 7 days to less than 2 hours and manual effort by 95%.

AI CRM ERP IAM LMS Figma Mixpanel

Product Manager

Principal Financial Group

Jun 2020 - Present (4 years 11 months)

Launched a digital retirement platform for over 5 million users, driving a 2x lift in contribution activity and a 15% increase in annuity uptake. Revamped the enterprise billing process, reducing payment issues by 40% and accelerating collections by 25%.

Product Strategy Product Analytics Stakeholder Management ERP Data Design Lean Startup Agile SQL AWS

Technology Analyst

Infosys Ltd.

Jun 2016 - Present (8 years 11 months)

Developed an end-to-end provider management platform for a healthcare insurance client, scaling to over 5000 users and reducing provider data errors by 35%. Redesigned the claims process, cutting claim processing time from 72 to 24 hours for over 60,000 monthly claims.