At Department of Education Frances Baard District, I provided clerical and personnel administration support, including maintaining records, registers, and correspondence.
In the HRM Unit, I processed educator and assistant appointments, assessed qualifications, and captured educator leave in Persal.
In the Conditions of Services Unit, I handled employee contracts and leave records, monitored school leave, and prepared submissions for matters including retirement and resignation.
At Qapita SA Call Centre, I handled inbound and outbound customer calls, recorded conversations, and worked toward individual and team targets.
