Nomathamsanqa Maseti

I am a dedicated and detail-oriented individual with a strong background in customer service and administration. With a keen eye for detail, I excel in data entry and cash management, ensuring accuracy and efficiency in all tasks. My excellent communication skills allow me to effectively assist customers and provide exceptional service. I have experience in various industries, including insurance, retail, and hospitality.

During my time as an Administration Intern at Dignity Group Funeral Insurance, I provided support to representatives by answering queries, conducting telesales, and managing incoming calls. I also handled customer inquiries, processed new business, and facilitated amendments and reinstatements. In my role as a Permanent Casual at Pep Stores, I performed sales-related duties, assisted customers, maintained store standards, and maximized sales to meet targets. Additionally, I gained valuable experience as a Housekeeper at Tiffindel Ski Resort, where I ensured guest satisfaction by cleaning rooms, attending to guest needs, and resolving queries.

As a Data Capturer for the EPWP City of Cape Town, I transferred data from hard copy to a digital database, updated customer information, and verified and organized records. My strong organizational skills and proficiency in operating office equipment allowed me to efficiently manage data and maintain accurate records.