Nomaphelo Mzamane

Currently working as a Senior Associate in Customer Service, leading a team and ensuring high-quality service delivery. Focused on improving customer satisfaction.

Provided customer support and resolved inquiries as a Customer Service Agent. Developed strong problem-solving and communication skills.

Served as a Barista, focusing on beverage preparation and customer interaction. Enhanced skills in communication and product knowledge.

Worked as a Barista and Cashier, providing excellent customer service and managing daily operations. Developed skills in multitasking and teamwork in a fast-paced environment.

Activities and societies: Modules included personal development, anger and conflict management, health and wellness, and community outreach.

Completed the Youth Development Programme, covering personal development, leadership, and various life skills.

Completed Grade 12, demonstrating a strong foundation in various subjects and preparing for further education or employment.