Open to opportunities

Noelia Baez

@noeliabaez

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Detail-oriented account and project manager with strong client relations skills.

United States

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What I'm looking for

I am looking for a dynamic role that allows me to leverage my project management skills while fostering strong client relationships in a collaborative environment.

As an experienced Account and Project Manager, I excel in managing client inquiries and overseeing project financials. My role at Luther Quintana Upholstery, Inc. involves guiding interior designers through project registration and compliance, ensuring that each project runs smoothly from start to finish. I take pride in creating detailed estimates and maintaining accurate records, which has significantly improved our client experience.

My background includes a strong focus on customer relationship management, where I acted as the primary point of contact for clients, ensuring timely responses and seamless project execution. I have successfully managed multiple projects simultaneously, coordinating with various teams to ensure quality control and timely completion. My experience in administrative roles has further honed my organizational skills, allowing me to streamline processes and enhance operational efficiency.

With a solid foundation in graphic design and digital media, I bring a creative approach to problem-solving and project management. I am passionate about leveraging my skills to contribute to innovative projects and foster strong client relationships.

Experience

Work history, roles, and key accomplishments

Current

Account and Project Manager

Current

Luther Quintana Upholstery, Inc

Sep 2023 - Present (1 year 9 months)

Currently managing client inquiries and overseeing project financials for a leading upholstery company. Responsible for creating detailed estimates, coordinating client meetings, and supervising production across multiple workrooms. Ensures timely logistics and quality control for furniture deliveries.

Client Management Project Financials SharePoint Quality Control Logistics Coordination Communication Problem Solving

Customer Relationship Manager

Luther Quintana Upholstery, Inc

Apr 2021 - Jun 2023 (2 years 2 months)

Served as the primary contact for clients, managing accounts from registration to completion. Ensured timely responses and organized client meetings while maintaining detailed records of interactions and project progress.

Client Management Communication Project Coordination Documentation Team Collaboration Problem Solving Time Management

Administrative Assistant

Luther Quintana Upholstery, Inc

Jan 2021 - May 2021 (4 months)

Created detailed estimates in QuickBooks and managed the company's social media presence to enhance visibility. Assisted in financial documentation and developed a project database to improve client experience.

Quickbooks Social Media Management Communication Time Management Problem Solving Team Collaboration

Office Assistant

Luther Quintana Upholstery, Inc

Nov 2019 - Feb 2020 (3 months)

Organized and digitized company records, maintained inventory, and created work orders for upholstery projects. Ensured quality and accuracy of materials for high-end interior design.

Documentation Management Quality Assurance Microsoft Office Communication

Executive Management Assistant

Samsung Electronics

Jun 2018 - Jan 2019 (7 months)

Provided administrative support to directors, managing schedules and travel logistics. Coordinated business meetings and assisted the marketing team with inventory tracking.

Administrative Support Scheduling Logistics Communication Time Management Problem Solving

Administrative Assistant

Consulate General of Brazil

Nov 2014 - Nov 2017 (3 years)

Assisted with passport and visa applications, ensuring compliance with official procedures. Maintained organized records and collaborated with colleagues to streamline processing.

Documentation Management Compliance Communication Team Collaboration Problem Solving