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@nobuhlemthethwa
Versatile customer-focused professional skilled in virtual assistance and chat support.
I am a dedicated virtual assistant and customer-support professional with hands-on experience in chat operation, sales, teaching English online, and domestic support. I have completed a TEFL certificate and ALX virtual assistant training, and I bring strong communication, problem-solving, and administrative skills to remote and in-person roles.
My experience includes chat operator roles, remote customer support, sales, and classroom-style English teaching, where I consistently handled email management, scheduling, data entry, CRM tasks, and online research. I am resilient, organized, and eager to contribute to a growing organization through internships, learnerships, or entry-level positions that expand my practical skills.
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Work history, roles, and key accomplishments
Native Camp
Jun 2024 - Sep 2024 (3 months)
Taught English lessons online at Native Camp from June 2024 to September 2024, delivering TEFL-backed instruction and improving learner engagement.
Remotely4u
Jan 2024 - Mar 2024 (2 months)
Handled remote chat support and responded to customer queries from January 2024 to March 2024, maintaining response quality and timely issue resolution.
Texting Factory
Jun 2023 - Dec 2023 (6 months)
Managed real-time chat communications with customers from June 2023 to December 2023, providing support and resolving inquiries to maintain user satisfaction.
Safrican
Dec 2022 - May 2023 (5 months)
Executed sales activities, engaged customers, and supported transactions from December 2022 to May 2023, contributing to daily sales targets and customer satisfaction.
Dan's Poultry
Mar 2021 - Nov 2021 (8 months)
Performed domestic duties and facility upkeep at Dan's Poultry, maintaining cleanliness and supporting daily operations between March and November 2021.
Degrees, certifications, and relevant coursework
TEFL Certificate, Teaching English as a Foreign Language
2023 - 2023
Completed a TEFL certificate through Alison in 2023.
Matric (Grade 12), Secondary Education
2018 - 2018
Activities and societies: Farming activities; watching sports and documentaries
Completed Grade 12 at Glenhaven Secondary School in 2018.
Software and tools used professionally
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