Open to opportunities

Nobuhle Mthethwa

@nobuhlemthethwa

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Versatile customer-focused professional skilled in virtual assistance and chat support.

South Africa

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What I'm looking for

I am seeking a role (including internships or learnerships) in a growing organization where I can apply remote support, admin, and communication skills while learning and advancing professionally.

I am a dedicated virtual assistant and customer-support professional with hands-on experience in chat operation, sales, teaching English online, and domestic support. I have completed a TEFL certificate and ALX virtual assistant training, and I bring strong communication, problem-solving, and administrative skills to remote and in-person roles.

My experience includes chat operator roles, remote customer support, sales, and classroom-style English teaching, where I consistently handled email management, scheduling, data entry, CRM tasks, and online research. I am resilient, organized, and eager to contribute to a growing organization through internships, learnerships, or entry-level positions that expand my practical skills.

Experience

Work history, roles, and key accomplishments

English Teacher

Native Camp

Jun 2024 - Sep 2024 (3 months)

Taught English lessons online at Native Camp from June 2024 to September 2024, delivering TEFL-backed instruction and improving learner engagement.

Online Teaching Lesson planning Communication Student Engagement

Chat Operator

Remotely4u

Jan 2024 - Mar 2024 (2 months)

Handled remote chat support and responded to customer queries from January 2024 to March 2024, maintaining response quality and timely issue resolution.

Remote Support Chat Support Written Communication Customer Service Online Research

Chat Operator

Texting Factory

Jun 2023 - Dec 2023 (6 months)

Managed real-time chat communications with customers from June 2023 to December 2023, providing support and resolving inquiries to maintain user satisfaction.

Chat Support Written Communication Customer Service Data Entry Time Management

Sales Person

Safrican

Dec 2022 - May 2023 (5 months)

Executed sales activities, engaged customers, and supported transactions from December 2022 to May 2023, contributing to daily sales targets and customer satisfaction.

Customer Service Sales Communication Market Knowledge CRM

Domestic Worker

Dan's Poultry

Mar 2021 - Nov 2021 (8 months)

Performed domestic duties and facility upkeep at Dan's Poultry, maintaining cleanliness and supporting daily operations between March and November 2021.

Housekeeping Facility Maintenance Time Management Attention To Detail Reliability