Open to opportunities

Nneka Edeh

@nnekaedeh

Branch Manager delivering sales growth and customer service through disciplined operations and high-accuracy data entry.

Nigeria

Message

What I'm looking for

I’m seeking opportunities, especially in remote customer service or administrative roles, where I can contribute my skills, grow professionally, and deliver exceptional customer experiences through teamwork, accuracy, and consistent performance.

I’m a Branch Manager with experience driving daily branch operations, supervising staff, and delivering measurable service and sales performance. I oversee branch P&L and inventory, ensure compliance with company and regulatory standards, handle customer escalations, and prepare performance reports to support steady growth.

Before my current role, I built a strong sales track record as a Senior Sales Representative—consistently exceeding sales targets, expanding the local client base through relationship management, and collaborating on promotional campaigns. I also strengthened my administrative foundation through receptionist and computer operator work, managing front-desk operations and performing high-volume data entry with 100% accuracy.

Outside corporate roles, I bring practical poultry farm management experience, wig and closure making, and creative writing—training me to stay adaptable and detail-oriented. I’m currently pursuing a degree in Business Administration, and I’m seeking opportunities, especially in remote customer service or administrative roles, where I can contribute, keep learning, and connect with people across diverse cultures.

Experience

Work history, roles, and key accomplishments

Current

Branch Manager

Current

Jofez Agro

Jan 2026 - Present (5 months)

Oversee daily branch operations, supervising staff and driving sales and performance targets. Ensure compliance, handle customer escalations, prepare performance reports, and implement strategies to improve branch growth and service delivery.

Branch Operations Management Team Leadership Customer Escalation Compliance Management performance reporting Staff Supervision P&L management

Senior Sales Representative

Jofez Agro

Jan 2024 - Jan 2026 (2 years)

Support daily branch operations to maintain efficiency and high service standards. Coordinate cross-team activities to align departmental goals with growth objectives, and help manage branch P&L, inventory, and staff performance to meet monthly targets.

Sales Performance Management Branch Operations Growth Strategy P&L management Inventory Management Customer Service

Sales Representative

Jofez Agro

Jan 2024 - Dec 2025 (1 year 11 months)

Exceeded sales targets and earned promotion within two years through strong relationship management. Expanded the local client base and collaborated with the marketing team to execute promotional campaigns.

Sales Target Achievement Relationship Management Customer Service Client Acquisition Marketing Execution Communication Skills Team Collaboration Administrative Support

Receptionist & Data Entry

Unosonic Engineering Ltd

Mar 2017 - Dec 2023 (6 years 9 months)

Managed front-desk operations and client communications while maintaining 100% accuracy on high-volume data entry. Improved office productivity by resolving administrative bottlenecks and supporting everyday administrative needs.

Front Desk Operations Client Communication High Volume Data Entry Administrative Support Record keeping Problem Solving Google Drive