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N MangoNM
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N Mango

@nmango

Digital services professional in independent website support, building small-business websites and landing pages while troubleshooting client configuration issues.

Germany
Message

In my independent digital services and website support work, I build and maintain websites and landing pages for small businesses, managing their content and technical configuration.

I investigate website and configuration problems, clarify client requirements, and explain practical solutions. I also created a Google Ads campaign and reviewed Microsoft Advertising accounts, campaign configurations, and settings.

My earlier work includes Italian language teaching and tutoring, customer service, hospitality, business operations, and secure courier and route planning support. I have formal training in computer systems administration and operations analysis, and I’m continuing to learn networking, cybersecurity, and Python.

Experience

Work history, roles, and key accomplishments

VE

Customer Service, Hospitality & Business Operations

Various Employers

Handled customer enquiries, supported service operations and resolved day-to-day issues. Coordinated independent tasks and maintained service and quality standards.

Education

Degrees, certifications, and relevant coursework

TryHackMe logoTR

TryHackMe

Practical Cybersecurity Labs, Cybersecurity

Engaging in practical cybersecurity labs on TryHackMe, ongoing.

Cisco logoCI

Cisco

Networking Basics, Networking and Linux

Currently pursuing certificates in Networking Basics and Linux Fundamentals.

Cisco logoCI

Cisco

Introduction to Cybersecurity, Cybersecurity

Earned certificates in Introduction to Cybersecurity and Cisco Packet Tracer in 2026.

LinkedIn logoLI

LinkedIn

Python Fundamentals, Python

Earned a Python fundamentals certificate from LinkedIn in 2025.

University of Rome Tor Vergata logoUV

University of Rome Tor Vergata

Laurea in Lettere Moderne, Lettere Moderne

Earned a Laurea in Lettere Moderne, a four-year old-system degree, from the University of Rome Tor Vergata in 2008.

IR

IRSITA–ONLUS

Computer Systems Administration & Operations Analysis, Computer Systems Administration & Operations Analysis

2000 - 2001

Completed formal training in Computer Systems Administration and Operations Analysis from 2000 to 2001.

Microsoft logoMI

Microsoft

Microsoft Advertising, Advertising

Earned a Microsoft Advertising certificate in 2023.

Tech stack

Software and tools used professionally

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