Nivedita Vernekar

I’m a Quality Analyst with 4+ years of experience in Quality Assurance, Audit Management, Compliance Monitoring, Root Cause Analysis, Reporting, and Process Improvement. I’m backed by 8+ years of overall experience in healthcare operations and business process management, and I focus on ensuring SLA compliance and process quality through consistent, data-backed audits.

At Carelon Global Solutions, I conduct quality audits and transaction reviews, prepare audit reports and quality scorecards with trend analysis, and facilitate calibration sessions to improve audit consistency. I also deliver feedback and coaching to reduce quality errors, partner with operations teams to close process gaps, and maintain quality documentation and audit records—because better quality is built through continuous improvement.