At Hark Research, I'm leading a multi-phase market research engagement for Jewish Community Services in Baltimore, structuring 50+ stakeholder interviews and focus groups into a decision-ready framework. I'm also designing a quantitative survey using MaxDiff and choice-based conjoint to help guide future service decisions.
At Jump AI, I built the Client Sentiment Index, using GPT-assisted NLP workflows and Python to turn 12,000+ conversations into a reusable measurement system adopted company-wide. Across my research and strategy work, I've translated behavioral findings into brand positioning, product recommendations, and tools organizations can act on.

