At Capline Services Pvt Ltd, I support sales strategies for RCM services, including billing and collection, eligibility verification, and credentialing. I identify prospective healthcare clients and help explain solutions, pricing, and value propositions.
I track leads and deal progress, prepare sales reports and proposals, and coordinate with operations and implementation teams to support new-client onboarding. I also assist with guiding the sales team and upselling and cross-selling to existing clients.
Earlier, I worked in disputes at Barclays Shared Services, fraud prevention at American Express India Pvt Ltd., and credit-card customer service at Barclays Shared Services. At Genpact India, I handled customer queries about lease finance for Infinity cars.
