Open to opportunities

Nisha Joshi

@nishajoshi

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Adaptable HR professional with expertise in employee relations and support.

India

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What I'm looking for

I seek a dynamic role in HR where I can leverage my skills in employee relations and support, while contributing to a positive workplace culture and pursuing professional growth.

As an HR Advisor at Amazon, I manage complex HR queries and systems across international markets, demonstrating my adaptability and goal-oriented approach. My experience includes handling timecard corrections, leave of absence, and payroll queries for employees in the UK, South Africa, and Ireland. I pride myself on my ability to resolve issues accurately and promptly, ensuring a smooth HR operation.

My background also includes a diverse range of roles in education, where I developed strong communication, critical thinking, and problem-solving skills. I have taught English and Environmental Studies to young learners, fostering a love for learning and creativity. My passion for continuous learning drives me to expand my expertise further in the corporate sector, where I can contribute to team collaboration and employee relations.

Experience

Work history, roles, and key accomplishments

Current

HR Assistant II (MHLS Advisor)

Current

Amazon.com

Sep 2024 - Present (11 months)

Managed timecard corrections, leave of absence (LOA), disability accommodations, and payroll queries for employees across the UK, South Africa, and Ireland. Handled HR operations via calls, chats, and ticket systems, ensuring accurate and timely resolution of queries.

Employee Relations Payroll Processing Ticketing Systems International HR

Customer Service Associate (VCS)

Amazon.com

May 2023 - May 2024 (1 year)

Provided SWAT support for Retail Caracara (AC3) in North America. Assisted customers from India and Australia marketplaces with account and order-related issues.

Customer Service SWAT Support Account Management Order Management Problem Solving

English Educator

D.C Model Sr. Sec School

Oct 2021 - Feb 2022 (4 months)

Taught English and Environmental Studies to Grades 3–5. Managed classroom activities and served as Grade 4 Class Incharge.

Environmental Studies Classroom Management Lesson planning

Phonics Educator

Vedantu Innovations

Jun 2021 - Nov 2021 (5 months)

Taught English phonics and reading skills to pre-school children. Designed interactive online sessions with engaging content.

Online Teaching Content Design Early Childhood Education

Educator

Army Amogh Pre Primary School

Jan 2017 - Aug 2017 (7 months)

Led development-based learning for pre-primary children. Responsible for holistic care and development during school hours.

Early Childhood Education Child Development

Educator

Chheoki Nursery School

Dec 2015 - Dec 2016 (1 year)

Focused on foundational skills for early childhood learners. Provided comprehensive support for children's initial educational development.

Early Childhood Education Foundational Skills Child Development Learner Support Student Engagement

Education

Degrees, certifications, and relevant coursework

NMIMS

Master of Business Administration, Operations Management

Currently pursuing an MBA in Operations Management, focusing on advanced business strategies and operational efficiency.

HNB Garhwal University

Bachelor of Arts, English, Economics, Sociology

Completed a Bachelor of Arts with a triple major in English, Economics, and Sociology, gaining a comprehensive understanding of humanities and social sciences.