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Nina SaengdaraNS
Open to opportunities

Nina Saengdara

@ninasaengdara

I create positive customer experiences across banking, hospitality, and member services.

United States
Message

What I'm looking for

I'm looking for a customer-facing role where I can create positive experiences, solve customer needs, maintain accuracy, and contribute to smooth team operations.

I'm a customer service professional with eight years of experience creating positive customer experiences and contributing to strong employer reviews.

At Jonestown Bank & Trust Co., I process high-volume daily transactions, balance cash drawers, verify customer documentation under KYC and CIP standards, and connect clients with appropriate banking partners.

At Sukhothai Restaurant, I welcome more than 100 new and returning customers each day, guide menu choices and allergy alternatives, and manage orders and bills through a POS system.

I've also supported Planet Fitness members at the front desk, handling check-ins, new-member profiles, phone calls, member concerns, and club cleanliness. I bring active listening, professionalism, attention to detail, and patience to every customer interaction.

Experience

Work history, roles, and key accomplishments

JC
Current

Community Associate

Jonestown Bank & Trust Co.

Dec 2025 - Present (9 months)

Process high-volume daily transactions including deposits, withdrawals, and account servicing with strong accuracy and attention to detail. Maintain and balance cash drawers in compliance with internal controls and security procedures, minimizing discrepancies.

Education

Degrees, certifications, and relevant coursework

Millersville University logoMU

Millersville University

Bachelor of Arts, Psychology

Grade: 3.62/4.00

Activities and societies: Psychology Honors Program, National Society of Leadership and Success, Tri Alpha Honor Society, Asian Student Inclusivity Association, Psi Chi (International Honor Society in Psychology), Alpha Kappa Delta (International Honor Society of Sociology)

Bachelor of Arts in Psychology with a minor in Sociology, achieving a GPA of 3.62/4.00. Participated in the Psychology Honors Program and multiple honor societies.

Tech stack

Software and tools used professionally

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