nimi User
@nimiuser
I improve technology operations through Power BI analytics, ServiceNow workflows, and AV infrastructure delivery.
IndiaWhat I'm looking for
At Deloitte USI, I manage AV operations and ServiceNow workflows for live and executive events, cutting issue-resolution turnaround time by 25% and achieving 80% cost savings through AV asset reuse across Bengaluru offices.
I build Power BI models and dashboards for real-time operational insights, automate documentation and reporting with prompt engineering, and improve compliance, asset governance, and audit readiness. I also deploy and troubleshoot Poly, Cisco, Qsys, and Kramer systems, collaborate with vendors and cross-functional teams, and represent Bengaluru offices during Technology & Infrastructure Townhalls.
Experience
Work history, roles, and key accomplishments
Managed AV operations and ServiceNow ticketing for live events, improving SLA compliance and reducing turnaround time by 25%. Analyzed large datasets using Excel and Power BI to ensure accuracy, governance, and compliance in asset lifecycle management.
Education
Degrees, certifications, and relevant coursework
Vellore Institute of Technology
Bachelor of Technology, Computer Science and Engineering
2018 - 2022
Grade: 7.7 CGPA
Pursued a Bachelor of Technology in Computer Science and Engineering, achieving a CGPA of 7.7.
Unison World School
ISC Grade 12, Science
2017 - 2018
Grade: 88%
Completed ISC Grade 12 in the Science stream with a score of 88%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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