At Virtusa Consulting, I collaborate with business stakeholders on UNUM’s migration from ALGS Mainframe to ECCM. I develop user stories, letter templates, and business-user documentation, and partner with development and QA teams to clarify requirements, support testing, and resolve production defects.
Across life insurance and annuities projects at DXC Technology and Tata Consultancy Services, I gathered requirements for policy administration system migrations and product implementations. My work has included producing requirements documents and user stories, supporting testing and defect triage, and facilitating product demonstrations.
