Nilesh Rohit

Owned end-to-end coordination of a new government enforcement deployment, growing the site network from 3 to 18 installed sites. Drove a 10x improvement in citation processing throughput through workflow redesign, SOP development, AI-driven automation, and team training.

Prioritized daily maintenance with technicians, vendors, and facility management across a 700,000 sq ft fulfillment center. Maintained 98% facility system uptime and administered work orders through their full lifecycle in APM (CMMS).

Handled end-to-end coordination of a high-volume residential solar EPC portfolio, reducing average project delivery time by more than 50%. Led all permitting activity across municipal, provincial, and utility channels, achieving a 100% approval rate across 180 applications.

Developed escalation frameworks, response documentation, FAQs, and decision trees, and mentored colleagues with structured training plans. Contributed to reducing the escalation rate from 17% to 5% and raising first-contact resolution from 67% to 85-90%.

Interpreted and produced engineering drawings, schematics, and Gerber files across active PCB product lines, translating design documentation into manufacturing flowsheets and electrical test programs.

Completed an Advanced Diploma in Electronics Technology at Centennial College in 2017.

Completed a Bachelor of Electronics Engineering at BVM College of Engineering in 2014.