Isabel Palasida

Led Microsoft Planner 5 adoption across a 10-person team, developing training resources and facilitating working sessions. Coordinated implementation projects from planning through rollout, managing milestones, dependencies, risks, and stakeholder actions.

Managed three electrical projects with contract values from $250K to $1.3M using Procore. Led a five-person team, coordinated with foremen, and prepared budgets and financial documentation while monitoring costs and reporting status.

Served as technical and training lead for an ADP timesheet transition across 250-350 field employee groups. Developed and delivered training, conducted change impact assessments, and monitored adoption and resistance using Prosci ADKAR.

Managed project schedules, milestone timelines, and action trackers using Microsoft Project and Excel. Facilitated cross-functional meetings and documented decisions to maintain stakeholder alignment.

Supported project coordination and documentation using SAP and Microsoft Office. Collaborated with project managers and stakeholders to communicate updates and identify risks.

Gathered and analyzed business requirements, translating stakeholder needs into functional requirements and process documentation. Supported business transformation initiatives by documenting workflows and identifying process improvements.

Earned PROSCI certification as a Change Management Practitioner in 2026.

Completed the Leading Change for Team Leaders program at the University of Waterloo in 2024.

Bachelor's degree in Computer Sciences and Engineering from Jiangsu University of Science and Technology, completed in 2020.