Open to opportunities

Nikkita Tyler

@nikkitatyler

Message

Compliance & financial operations specialist who reduces regulated transaction risk and improves operational accuracy.

United States

Message

What I'm looking for

I’m looking to support regulated, high-volume operations where accuracy and compliance matter—using root-cause analysis, strong controls, and targeted coaching to prevent recurrence and reduce risk without slowing teams down.

I’m a Compliance and financial operations professional with 8+ years reducing regulatory risk and improving accuracy across financial services, HR operations, and high-volume environments. I directly administer high-value equity compensation transactions under plan-governance and financial-regulatory controls, and I’m known for finding root causes quickly—then building the process fix that prevents recurrence.

Across payroll, timekeeping, and customer-facing issues, I’ve resolved compliance discrepancies for 300+ person multi-state workforces and improved team accuracy from 70% to 95% within 30 days through targeted coaching. From ADP, Workday, and Oracle-based platforms to strict data-security constraints, I partner across teams to resolve operational and compliance gaps before they escalate.

Experience

Work history, roles, and key accomplishments

Current

Operations Associate

Current

Amazon Robotics Fulfillment

Jan 2023 - Present (3 years 6 months)

Supported a high-speed robotics fulfillment floor by maintaining strict safety and access-control compliance and resolving floor-level operational issues before escalation. Certified across multiple Amazon Robotics floor systems and safe-access workcells, partnering with engineering and safety teams to uphold accuracy standards.

Safety Compliance Access Control Proteus VANTAGE Amazon Robotics AR Floor Operations FAST Cardinal Cross Functional Collaboration Accuracy

Time & Expense Associate

Allegis Group

Jan 2020 - Jan 2022 (2 years)

Administered onboarding, offboarding, and time & expense processing for 300+ multi-state contractors using ADP, Workday, and Oracle-based systems. Supported client audit reporting and maintained FLSA compliance while processing hourly pay, fringe, per diem, and related expense categories with high accuracy.

Payroll Expense Processing ADP Workday Oracle Based Platforms FLSA Compliance Auditing Onboarding Offboarding Audit Reporting

Advanced Online Banking Specialist

PNC Bank

Jan 2018 - Jan 2020 (2 years)

Resolved advanced banking client issues quickly while meeting strict regulatory and data-security requirements. Troubleshot Bill Pay errors, account-to-account transfers, missing deposits, and online lockouts, and contributed to User Acceptance Testing (UAT) by documenting defects and feedback.

Online Banking Troubleshooting Bill Pay Account Transfers Lockouts Regulatory Compliance Data Security UAT Defect Documentation

Equity Award Representative

Merrill Lynch / Bank of America

Jan 2014 - Jan 2018 (4 years)

Administered global equity compensation accounts, processing high-value asset transactions, transfers, and dividend reinvestments in full compliance with plan governance and financial-regulatory controls. Provided website operations support and premium chat customer service for complex, regulation-sensitive financial transactions while maintaining transaction accuracy for large-fund movements.

Equity Compensation Administration Financial Accuracy Dividend Reinvestment Client Account Management Customer Service Support

Quality Assurance Focal, Collections

Citi Cards

Jan 2010 - Jan 2013 (3 years)

Served as Quality Assurance Focal for a 20-person collections team, improving team passing rate from 70% to 95% within 30 days through targeted coaching and feedback. Applied negotiation and risk-evaluation skills across 5–180 day delinquent accounts while balancing collections goals with compliant customer treatment.

Collections Quality Assurance Coaching Feedback Negotiation Customer Interaction Compliance