Nikki Gee
@nikkigee
Dedicated financial counselor with expertise in patient insurance navigation.
United StatesWhat I'm looking for
As a Financial Counselor at Austin Regional Clinic, I specialize in assisting patients with their insurance plans and benefit details. My role involves confirming insurance coverage, obtaining prior authorizations, and providing Good Faith Estimates for uninsured patients. I work closely with the medical coding team and physicians to ensure accurate billing and coding, which has significantly improved patient satisfaction and streamlined our billing processes.
Previously, I served as a Residential Instructor at the Texas School for the Blind and Visually Impaired, where I maintained a supportive and structured environment for students. My experience as a cashier at HEB Grocery honed my customer service skills, allowing me to respond to customer needs efficiently and courteously. I am passionate about helping others and ensuring they receive the best possible care and support.
Experience
Work history, roles, and key accomplishments
Financial Counselor
Austin Regional Clinic
Feb 2022 - Present (3 years 4 months)
Confirmed patient insurance plans and benefit details to provide accurate estimates for requested services. Collaborated with the medical coding team and physicians to ensure correct codes for obtaining insurance benefit information. Obtained prior-authorizations for applicable medical procedures.
Residential Instructor
Texas School for the Blind and Visually Impaired
Jan 2016 - Present (9 years 5 months)
Maintained a child-friendly environment and adhered to scheduled activities, including after-school activities and homework. Completed academic records as required, such as student reports and progress check results.
Cashier
HEB Grocery
Oct 2012 - Present (12 years 8 months)
Assessed customer needs and responded to questions quickly and cordially. Operated the cash register proficiently while providing professional and courteous service at all times.
Education
Degrees, certifications, and relevant coursework
Vista Ridge High School
High School Diploma, General Studies
Completed high school education and earned a diploma. Focused on a general curriculum.
Austin Community College
Associates in General Studies, General Studies
Pursued an Associate's degree focusing on a broad range of subjects. Developed foundational knowledge across various academic disciplines.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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