Lindsey Thompson

I am a detail-oriented Billing Specialist with a strong background in healthcare revenue cycle operations, insurance verification, and patient account management. My experience combines exceptional customer service and communication skills with technical proficiency in systems such as EPIC, Cerner, IDX, and Five9. I have a proven ability to manage high-volume tasks efficiently while maintaining accuracy and compliance, which is crucial in the healthcare industry.

Currently, I work as a Financial Advisor at the University of Kansas Health System, where I perform insurance benefit verification and generate detailed cost estimates. I take pride in educating patients on their insurance coverage and billing procedures, ensuring they have a clear understanding of their financial responsibilities. My previous roles have equipped me with the skills to handle complex billing inquiries and collaborate effectively with clinical teams to enhance patient care.

My commitment to supporting patients and improving financial transparency in healthcare drives my professional ethos. I am passionate about creating a seamless experience for patients while ensuring compliance with all regulations. I am eager to continue my career in a role that allows me to leverage my skills in billing and patient management.