Asia Arvie
@asiaarvie
Dependable professional with diverse experience in customer service and administration.
What I'm looking for
I am a dependable and detail-oriented professional with a diverse background in customer service, office administration, logistics, and industrial operations. My experience as a Financial Counselor at Christus Ochnser St Patrick Hospital has honed my ability to manage multiple responsibilities efficiently while providing exceptional service to patients. I excel in explaining complex insurance benefits and guiding patients through financial assistance applications, ensuring they receive the support they need.
Prior to my role in healthcare, I worked as an Assistant Rural Carrier for the United States Postal Service, where I developed strong organizational skills and attention to detail while delivering mail accurately and on time. My experience as a Guest Service Agent at L'Auberge Casino Resort further enhanced my communication skills and ability to handle customer inquiries professionally. I am committed to maintaining high standards of service and compliance in all my roles.
Experience
Work history, roles, and key accomplishments
Financial Counselor
Christus Ochnser St Patrick Hospital
Dec 2020 - Present (4 years 8 months)
Conducted one-on-one financial consultations with patients to explain insurance benefits, billing procedures, and out-of-pocket costs. Guided patients through financial assistance applications, including Medicaid, charity care, or hospital-based aid programs.
Assistant Rural Carrier
United States Postal Service
Jun 2020 - Dec 2020 (6 months)
Delivered mail and packages to customers on assigned rural routes with accuracy and timeliness. Sorted and organized mail in delivery sequence each day.
Guest Service Agent
L'Auberge Casino Resort
Apr 2016 - May 2020 (4 years 1 month)
Scheduled appointments and maintained calendars for hotel services. Answered incoming calls and provided exceptional guest service at the front desk.
Intern
Cheniere Energy, Inc.
Oct 2018 - Oct 2019 (1 year)
Conducted visual equipment inspections and logged instrument readings. Performed preventive maintenance and prepared equipment for scheduled service.
Education
Degrees, certifications, and relevant coursework
SOWELA Technical Community College
Associate of Applied Science, Process Technology
2016 - 2019
Completed an Associate of Applied Science degree in Process Technology. The curriculum focused on the principles and practices of industrial processes.
LaGrange High School
High School Diploma, General Studies
2012 - 2016
Obtained a High School Diploma. The studies provided a foundational education across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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