Nikita Makarovas
@nikitamakarovas
I support B2B customers, trading operations, and product issue resolution.
LithuaniaWhat I'm looking for
At 10Star, I manage trading operations for 10–40 tennis matches daily while handling B2B client enquiries, coordinating updates through Slack and Zendesk, and monitoring betting activity and risk exposure.
I investigate trading inconsistencies with software, quantitative, and business teams, share findings, and support testing of updated trading applications with practical product feedback. Previously at Places Leisure, I supported around 100 visitors a day with memberships, bookings, accounts, and service enquiries.
I bring multilingual customer support, account administration, onboarding, training, and issue-resolution experience to remote teams. I explain products clearly in English, Lithuanian, and Russian and help colleagues address recurring operational issues.
Experience
Work history, roles, and key accomplishments
Sports Trader / Tennis Market Operations Officer
10Star
Oct 2024 - Present (1 year 11 months)
Managed trading operations for 10-40 tennis matches daily, monitoring odds and risk exposure. Handled B2B client enquiries and coordinated match updates via Slack and Zendesk.
Boxing Instructor
UBX
Nov 2024 - Sep 2025 (10 months)
Taught boxing fundamentals to 70+ members, adapting demonstrations to individual goals. Led group sessions and supported four members in their first boxing ring entry.
AI Data Annotator - Lithuanian
Sigma AI
Sep 2024 - Sep 2024 (0 months)
Transcribed, annotated, and validated Lithuanian AI training data, ensuring accuracy against project guidelines. Communicated in Lithuanian and English.
Placemaker - Customer Service and Sales
Places Leisure
Feb 2024 - Sep 2024 (7 months)
Assisted approximately 100 visitors daily, resolving membership and booking issues. Handled inbound and outbound calls, conducted tours, and processed account changes.
Junior Trader
Samuel & Co Trading
Feb 2024 - Sep 2024 (7 months)
Completed structured trading training and applied market-analysis and risk-control methods in simulated and live environments. Discussed results with senior traders on remote calls.
Research Assistant
Kingston University
May 2023 - Jun 2023 (1 month)
Administered participant interviews and behavioural tests, collected and cleaned research data, and shared project tasks with the research team.
Self-Employed Boxing Coach
MXR Boxing
Built a personal coaching brand and delivered private boxing sessions and structured programmes tailored to clients' goals and fitness levels.
Education
Degrees, certifications, and relevant coursework
Kingston University
Bachelor of Science, Psychology
Pursued a Bachelor of Science in Psychology at Kingston University, London.
Tech stack
Software and tools used professionally
Availability
Location
LithuaniaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
Interested in hiring Nikita?
You can contact Nikita and 90k+ other talented remote workers on Himalayas.
Message NikitaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
