Open to opportunities

Niki Hoffmann

@nikihoffmann

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Seasoned professional with 15+ years of administrative experience.

United States

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What I'm looking for

I am looking for a role that values strong organizational skills and offers opportunities for growth.

With over 15 years of experience in administrative functions, I have honed my skills in data entry, customer service, and front desk operations. My career has been marked by a proven track record in managing office operations effectively, ensuring that tasks are completed efficiently and accurately. I pride myself on my strong organizational and communication skills, which enable me to multitask and thrive in fast-paced environments.

Throughout my career, I have worked in various roles, from a Front Desk Receptionist at Duplass APLC to a Data Entry Clerk at Gulf Coast Business Credit. Each position has equipped me with the expertise to handle complex administrative tasks, manage accounts payable, and provide exceptional customer support. I am proficient in Microsoft Office Suite and various accounting software, which allows me to maintain accurate records and streamline office processes.

I am now seeking a new opportunity where I can leverage my extensive experience and skills to contribute to a dynamic team. I am passionate about creating efficient office environments and delivering outstanding service to clients and colleagues alike.

Experience

Work history, roles, and key accomplishments

Current

Front Desk Receptionist

Current

Duplass APLC

Nov 2024 - Present (9 months)

Managed front desk operations, including greeting visitors, overseeing subpoena services and deliveries, and maintaining an accurate log of office occupancy. Handled multi-line phone systems and fax communications, ensuring prompt and accurate routing to appropriate personnel, and assisted the accounts payable department with invoicing and check processing.

Multi Line Phone Systems Fax Accounts Payable Invoicing Vendor Management

Data Entry and Payment Processor

Healthcare Financial Assistance, Inc

Apr 2021 - Present (4 years 4 months)

Accurately posted various forms of payments, including checks, cash, money orders, and ACH payments, to debtor accounts using CUBS software. Processed credit and debit card transactions for individual client accounts and managed website payment updates, and conducted end-of-day financial reconciliation and prepared bank deposits.

Payment Processing Data Entry Credit Card Transactions Financial Reconciliations Deposits Account Management Payment Posting

Data Entry Clerk

Gulf Coast Business Credit

Apr 2015 - Present (10 years 4 months)

Processed check and ACH payments from various accounts and accurately posted payments to corresponding carriers and invoices using Cadence software. Balanced daily cash books to ensure accuracy and reliability of financial records, and managed general office functions, including supply tracking and ordering, phone call handling, and coordinating service repairs.

Payment Processing Data Entry Cadence Cash Book Balancing Office Management Supply Chain Management Document Scanning

General Office

Genesis Information Services Inc.

Jun 2011 - Present (14 years 2 months)

Opened case files, requested identification, and ran background reports, ensuring accurate and timely processing of client information. Received, edited, and saved reports and videos, and delivered client information via CDs, contributing to efficient client service.

Background Checks Video Editing Data Delivery Document Management Office Support Client Services

Assistant to CEO/Supervisor

Kelly Creations Stationery and Gifts

Mar 2011 - Present (14 years 5 months)

Managed the operation and maintenance of a web-based store showroom, ensuring efficient processing and fulfillment of monogram, stationery, and personalization orders. Utilized specialized software and equipment, including Graphtec vinyl cutting and Baby Lock monogramming machines, to produce customized products for individual and mass distribution.