Open to opportunities

Nikho Mputa

@nikhomputa

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Experienced professional in disability claims and employee wellness management.

South Africa

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What I'm looking for

I seek a role that values employee wellness and offers growth opportunities.

With over 20 years of experience in the financial and healthcare sectors, I have honed my expertise in managing employee benefits, disability claims, and wellness programs. My journey began as a registered nurse, where I developed a profound understanding of medical conditions and their implications on employee health. This foundation led me to specialize in disability claims management, where I successfully navigated complex assessments and built strong relationships with clients and stakeholders.

Throughout my career, I have collaborated closely with major insurers like Alexander Forbes and Metropolitan Health Risk Management, ensuring that claims processes are efficient and transparent. My role often involved educating HR managers and clients about the intricacies of disability products and claims, ensuring that employees receive the support they need without compromising their rights. I have also led wellness initiatives that promote healthy lifestyles and early intervention strategies, significantly reducing absenteeism and enhancing employee well-being.

My commitment to excellence is reflected in my ability to analyze trends and provide actionable insights to management, ultimately guiding strategic decisions that benefit both the organization and its employees. I am passionate about leveraging my extensive knowledge in healthcare and insurance to create impactful solutions that enhance employee health and organizational productivity.

Experience

Work history, roles, and key accomplishments

Current

Professional Nurse

Current

Nursing Agency - Ambi on 24

Nov 2022 - Present (2 years 7 months)

Provided care for patients with XDR/MDR TB and HIV/AIDS, ensuring treatment compliance and managing patient safety. Supervised nursing staff and managed infection control.

Patient Care Nursing Communication Skills

Wellness Case and Disease Risk Manager

Metropolitan Health Risk Management

Jun 2014 - Dec 2014 (6 months)

Oversaw chronic condition management for elderly clients, developed wellness programs, and ensured compliance with health regulations. Provided support for chronic illness management and coordinated wellness events.

Project Management Wellness Programs Client Management Compliance Data Analysis Communication Skills Stakeholder Engagement

Rider Benefit Specialist

Sanlam

Jul 2014 - Dec 2014 (5 months)

Assessed complex rider benefits claims, mentored team members, and liaised with clients and stakeholders to ensure needs were met. Provided expert advice on claims processes and product improvements.

Claims Benefits Mentoring Stakeholder Management Communication Skills Problem Solving

Disability Claims Consultant

Metropolitan Employee Benefits

Nov 2000 - May 2012 (11 years 6 months)

Managed disability claims assessments, ensuring compliance with employee benefits products and medical conditions. Built relationships with clients and provided expert support on claims management. Conducted assessments with minimal inconvenience to clients while adhering to legal standards.

Claims Management Benefits Client Relationship Management Risk Management Compliance Communication Skills Stakeholder Management

Scientific Officer / Research Assistant

University of Cape Town

Dec 1990 - Nov 1996 (5 years 11 months)

Conducted research in cardiology, managing patient recruitment and post-operative care. Provided education on heart conditions and monitored patient health outcomes.