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Nikhita Shrivastava

@nikhitashrivastava

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Product Manager at IDfy who built CrimeCheck’s risk reporting product, now contributing 23% of company revenue.

India

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At IDfy, I own product strategy and execution for CrimeCheck, the company’s highest-revenue Risk POD. I built and launched an IP-protected risk reporting product that contributes 23% of company revenue.

I’ve also improved search quality with ML and Engineering teams, reducing false negatives from 30% to 10%, and built LLM-based criminal record verification that brought verification cost below $0.002 per record. Previously, I improved consumer journeys at JustDial and redesigned digital loan journeys at IDFC First Bank.

Experience

Work history, roles, and key accomplishments

Current

Product Manager

Current

IDfy

Aug 2023 - Present (3 years 2 months)

Owned product strategy and execution for CrimeCheck, IDfy's highest-revenue Risk POD, covering search, risk scoring, compliance workflows and client reporting. Built and launched an IP-protected 0→1 risk reporting product that contributes 23% of company revenue.

Product Management Risk Products LLM SQL Python API Integration Metrics Design Stakeholder Management

Associate Product Manager (L2)

JustDial

Aug 2022 - Aug 2023 (1 year)

Redesigned post-cart-to-delivery journey, increasing successful order completion by 13%. Improved landing page UX and funnel flow, driving an 18% lift in conversions through experimentation and friction reduction.

Product Management Agile A B Testing UX Monetization Mobile iOS PRD文档撰写 Backlog Management

Associate Product Manager (L1)

IDFC First Bank

Jul 2021 - Aug 2022 (1 year 1 month)

Increased digital loan conversion by 32% (pilot → nationwide) by redesigning customer and ops journeys for TW loans. Implemented OCR-based automation, achieving 53% first-pass accuracy and reducing manual document processing.

Product Management OCR Automation Loan Journeys Regulatory Compliance Operational Workflows