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Nikhilsai Narla

@nikhilsainarla

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Warehouse operations supervisor at EBOS Group managing a 25-member team and supply chain operations.

Australia

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At EBOS Group, I lead a 25-member team as Operations 2IC / Supervisor, working to achieve KPIs while maintaining safety standards and following SOPs.

I support onboarding and training, staff rosters, and operational task prioritization. I also oversee supply chain operations from procurement to delivery and manage import/export documentation.

At Master Eats, I coordinated transportation schedules across delivery routes and carriers, achieving 99% inventory accuracy. My earlier experience includes IT help desk support at Nexalyst Technologies and delivery work at Aramex.

Experience

Work history, roles, and key accomplishments

Current

Operations 2IC / Supervisor

Current

EBOS Group

Oct 2024 - Present (2 years)

Led a team of 25 members, ensuring KPIs were consistently achieved while maintaining high-quality work standards and strict compliance with safety regulations. Managed onboarding, training, SOPs, rosters, and overtime allocation to support operational efficiency.

Manhattan SCALE SAP RF Scanner Operation Forklift operation Inventory Control Safety Compliance Logistics Coordination Corporate Trainer Cycle Counting Import export documentation Operational Efficiency Warehouse Management Supply Chain Operations Team Leadership

Transportation Coordinator

Master Eats

Feb 2023 - Oct 2024 (1 year 8 months)

Managed incoming goods, truck loading/unloading, and warehouse organization. Coordinated transportation schedules across multiple delivery routes and carriers to optimize efficiency, achieving high dispatch performance with 99% inventory accuracy.

Inventory Accuracy Warehouse Organization Safety Inspections Transportation Scheduling Carrier Coordination Forklift operation Pallet Jack Order Picker

IT Help Desk

Nexalyst Technologies

Jul 2022 - Feb 2023 (7 months)

Provided technical support and customer assistance for IT products and services. Troubleshot technical issues, escalated complex cases, and managed IT equipment to reduce downtime.

Technical Troubleshooting Customer Service IT Support Equipment Management Cross functional Coordination

Delivery Contractor

Aramex

Apr 2020 - Jul 2022 (2 years 3 months)

Managed deliveries and pickups while maintaining accurate inventory records. Delivered high-quality customer service and coordinated with multiple stakeholders to ensure timely and efficient deliveries.

Delivery Management Inventory Records Customer Service Route Planning Safety Compliance Communication Skills Problem Solving